Social Support
Conceptually,
social support refers to the protection and assistance provided to those in
need. The support can either be tangible or intangible but the nurses should
shield patients from stressful situations. Inherently, scholars build the
social support concept on reciprocity, whereby at least two parties have to
exchange resources. Langford et al. (2012) identified critical attributes,
antecedents, and social support consequences using Walker and Avant’s
methodology.
Search Strategy
The
researcher used CINAHL and Medline databases to search terms social support as
the main keyword combined with healthcare and nursing. Other secondary keywords
include motivation, nurse managers, and work environment. There are five main
requirements for the articles used. First, the journal must be published in an English
language and should be a primary research paper. Second, the authors must back
their outcome with credible sources and experiments. Third, the main themes
should revolve around the social
environment for instance nursing or a work setting. Fourth, the reviewed
documents should be less than five years old to capture the latest research in
this field. However, the research participants in empirical studies are not
restricted to nurses or people working in intensive care institutions. Besides,
the researcher does not place a limitation on the main discipline represented
in any journal. Notably, most of the articles used relate to medicine,
psychology, social science, and health fields (Robinson & Dickerson, 2012).
Moreover, ten relevant articles are considered for literature review, although
the researcher coded and abstracted a limited number of empirical information
using the authors’ coding sheets.
Significance of Social Support
Dean
et al. (2014) associate social support with improved psychological wellbeing in
a healthcare setting because it influences fundamental life events like
movements from one country to the other. When people are stressed up, they can
reduce the depression or anxiety through this healthcare concept.
Simultaneously, it can function as an emotional and problem-focused strategy
(for instance when patients receive tangible details to solve a rising matter).
Not only does it relieve acute pains but also social support in stressful
circumstances promotes psychological adjustment for immigrants suffering from
chronic illnesses like stroke, cancer, HIV, and arthritis.
Individuals
with little or no social support exhibit more sign of unease and depression as
compared to those that have higher social support. Additionally, patients with
relatively lower support show acute mental disorders as compared to people with
high social support. Some of these disorders are schizophrenia, PTSD, major depressive
ailment, and sociophobia. Even worse, low
support leads to suicidal ideation, excessive consumption of alcohol and a
potential of drug abuse. The results are the same for children, though a positive psychological adjustment to stressors
correlates remarkably with religious coping.
Akey
et al. (2013) conducted a qualitative study of 35 subjects with eating
disorders. The researchers then used HBM (Health Belief Model) to explain why
they did not seek social support. Since most people with eating disorders deny
their illness, they have a low apparent
susceptibility. In particular, comparing their illness with how it affects
others influences the severity perception, hence cannot seek medical
assistance. In addition, there is a low perception to seek social support,
given the misleading speculation and poor past experiences. Some of the
barriers that prevent people from visiting medical professionals include
financial resources, social stigma, and unavailability. If healthcare
facilities create a strong social support system, it will be easier for people
affected by chronic illnesses to improve their mental and physical health.
There
are several studies examining the long-term effects of social support on
distress. In the early 2000s, US publishers produced a series of articles that
reviewed the association between social disintegration and psychiatric
disorders. All of them discovered that social network disruption and absence of
social support were common themes.
Physical Health
Moreover,
a link exists between individual physical health and social support, especially
with regards to mortality. Studies indicate that people with low social support
are susceptible to lethal diseases such as terminal cancer. On the other hand, Cohen
et al. (2013) argue that people that enjoy better social support are highly
likely to live longer. They recover faster from coronary artery surgery and are
less susceptible to herpes attacks. Further, the elderly are less likely to
show signs of age-related cognitive decline. In case a patient is diabetic,
high social support enables better control of sugar fluctuations in the body.
Due to less atherosclerosis, the progression of an already diagnosed
cardiovascular condition diminishes significantly. Social support also encourages
better immune system among senior citizens.
Literature
The
latest research extends people’s understanding of
how social support influences healthcare and nursing. For example, some
epidemiological studies such as that of Unchino (2011) concentrate on
establishing a link between social support measures and physical health
outcomes. However, other studies focus on new areas such as health links to
provision and receipt. In essence, the researchers outline relevant pathways
that include behavioural and biological mechanisms affecting health. Although
the long-term impact of physical health interventions is yet to be determined, they promise an improved quality of life
for populations affected by chronic diseases.
According
to Zimet et al. (2014), social support focuses in the vitality of interpersonal
relationship because it encapsulates instrumental aid, emotional support, and
personal appraisal. However, there can be a lack of clarity given its construct
nature. Social support sources emanate from social networks. They are important
because they act as a buffer against
stressful situations, hence allowing for adoption.
Chronic family illness is one of the main sources of social support, particularly among women and
caregivers. Today America’s department of health recognize the negative
relationship between healthcare and social support as a major issue.
Arguably,
the wellbeing and health of an immigrant depend
on his integration into the society. The Western governments have organized their societies around
individual differences rather than similarities. Therefore, the people pursue self-interests instead of social solidarity. In
the United States, citizens recognize their private interests by becoming less
dependent on others. Consequently, they lack social support to cope with modern
life stress due to less social group integration. Of keen to note is that the
latest sociological research on illnesses and mental health support this
hypothesis.
Different
authors give distinct definitions of social support in nursing and healthcare.
Others expound social concept to check research utility and to cover its
complexity. Social support is time-related
in that its significance and meaning is variable along the life’s course. It
demands the establishment of social relations as per the strength and structure
of cognitive resources. Due to social bonds, people can solve their emotional
problems, given the internal occurrence of interactions. Vaux (2012) says that
the influence can either be negative or positive depending on the perception of
support and the acknowledgement of personal needs. In brief, social support is
spoken or unspoken information provided by healthcare professionals for a
positive emotional behaviour. It is a reciprocal process that benefits the
recipient and the provider for a greater life control.
Numerous
researchers utilize social support classifications (for instance instrumental,
informational, and emotional support) for expression of empathy and affection.
However, they can analyze it in terms of complexity with qualifications in
antecedents, attributes, and types that
solidify the nursing and healthcare study. Antecedents, on the other hand,
refer to preconditions of social support. They include the acknowledgement of
patients that the need the caregiver’s help and other events that favour
initiation of support. Most studies focus on quantitative social support
measures such as scale assessment, reliability, scores, and data validity.
In
healthcare, it is imperative to distinguish between social network and social
support. Broadhead et al. (2013) insist
that the two are mutually different concepts despite being interwoven. A social
network is an institutional or structural dimension linked to a person, for
religious organizations, neighbourhood, and healthcare system. Contrastingly,
social support is composed of networked members and is observable at an
individual dimension. Some of its components include geographical dispersion,
connection strengths, and membership composition.
It
is true that the researchers have widely studied social support as one of the
nursing and healthcare concepts, but there is no consensus among them. The main
reason for this is that there are numerous difficulties and facets to measure
and define the concept. A person will be ill-informed
to think that all concepts are diversifiable for practicality in all
circumstances. Additionally, the model of social support forms part of practice
models and theoretical frameworks.
Measuring Social Support
Social
support is measurable using a perception that a patient has a readily available
assistance and can receive it at any time. In addition, the researcher should
consider the degree of personal integration to a social network. The sources
include friends, family pets, organizations,
and government. There two proposed models to discuss the link between healthcare and social support are
direct effect hypothesis and buffering hypothesis. Cultural and gender
differences can also measure the level of support (Krause & Markides, 2012).
Differences in Social Support
Measurement
Scholars
can categorize and measure social support in four different ways. First, the
emotional support is the offering of trust, empathy, and encouragement. People
can show emotions through love, acceptance, caring, and intimacy. Essentially,
it is the nurturance and warmth as provided by social support sources. In this
way, the recipient understands how people value him. Secondly, Tangible support
refers to the provision of material goods or financial assistance to a person
in need. It is an instrumental assistance encompassing direct and tangible ways
of serving others. Thirdly, informational support is the provision of useful suggestions and guidance to
other parties to solve their problems. Lastly, people that lack a sense of
belonging need companionship support to participate in shared social
engagements. Furthermore, there is a distinction between received and perceived
support. The former is a specified supportive action such reassurance or
advice.
Social Support and Technology
In
the modern times, social media defines a day-to-day
life of the global online community. Tye
availability of online social support is increasing with the advancement of
communication technology. Therefore, nurses and medical experts can use social
media websites like Facebook, blogs, and health care forums to assist others in
need. even better, the online support
through video conferencing is similar face-to-face interaction in real life. At
the same time, there are additional unique aspects of non-judgemental
interactions, anonymity, and convenience. Moreover, the internet users get
emotional comfort and support through social media as others learn about
particular health care matters. Patients
suffering from terminal diseases such as cancer can form support groups online
which will be effective in minimizing the members’ perceived stress, depression, and other illness-related trauma.
In this way, they will remarkably increase their capability to cope with
stressful situations. The advantage of online social support is that people
across the globe can form relationships to encourage each other on issues they
face. Since internet users can retain their anonymity, their freedom to air out
feelings and thoughts allows healthcare professionals to learn about
confidential views and experiences of their clients. The users also will access
unlimited useful data that improve their health and social lives.
Costs
Undeniably,
social support has numerous benefits and links to healthcare. At the same time,
it has to match the desires of an ailing person. If it surpasses the
recipient’s wishes, chances are that there will be a spike in psychological
stress. In the end, the patient’s health outcome will be severely impaired.
Contrastingly, scientists are yet to discover a consistent link between
healthcare and received support. If anything, it can worsen the victims’ mental
health condition. Therefore, whenever there is a discussion on social support,
it is advisable that the researcher considers its possibility as an
antagonistic influence.
Dominant Models
The
two main models that address healthcare with respect to social support are
direct effects hypothesis and buffering hypothesis (Cohen & Willis, 2011). The
main difference is that the former projects the benefits of social support at
all times while the latter considers its significance during stressful times. Evidence exist for both scenarios. For example,
in the buffering hypothesis, social
support shields victims of job loss or those whose spouses have died from bad
stress effects. A researcher observes the confirmation of stress buffering if
the correlation between poor health and stressful situations for individuals
with low and high social support. Indeed, social support protects people from
stress if there is a weak correlation between health and depression. Moreover, the doctor is more likely to observe
stress buffering for perceived support rather social integration.
Theories that Explain the Social
Support Concept in Healthcare
According to Rosenstock
et al. (2012), stress and coping theory is one of the most dominant in social
support research. Scholars designed it to highlight the buffering hypothesis in
detail. According to this theory, social support influences how people cope
with day-to-day events to protect themselves from negative health effects of
stress. Normal events will be stressful if people think negatively and cope
with them ineffectively. Coping involves
conscious and deliberate actions like relaxation or solving problems. Studies
observing effects of stress buffering for social support contain adequate evidence on this theory. However, its main
problem is that the support accorded is not linkable with better health results
since stress buffering is unobservable in the case of social integration.
The
second theory is RRT (relational regulation theory. It explains the direct
effects of hypothesis between mental health and perceived support. It explains
the main effects of perceived support on mental health otherwise not
highlighted in stress and coping theory. It hypothesizes that the correlation
between mental health and perceived support emanates from regulation of
emotions through shared activities and ordinary communication between different
parties. In addition, this theory is relational given that conversational
topics and support providers regulating emotions depend on personal taste and preferences.
Thirdly,
the lifespan theory focuses on the distinction between received and perceived
support. It states that while social support is an ongoing process throughout a
person’s lifespan, it is particularly stronger between a child and his mother.
In this case, it develops alongside personality traits like high optimism and
low hostility. Support and other personality aspects promote weight management
and exercise to minimize health-related stressors.
Biological Pathways
Numerous
studies have pointed at biopsychological
pathway as an important link between healthcare and social support. Biologists have discovered a positive impact
of social support on cardiovascular, neuroendocrine, and immune systems. In the
case of an immune system, Power&
Hertzman, 2013) argues that lower level of inflammation (through c-protein
measurement) is correlated with social integration. Therefore, a lower
susceptibility to common cold is a reality for individuals with more support. Regarding
neuroendocrine system, lower cortisol
levels (also referred to as stress hormone) can be linked with social support
in response to stress. Neuroimaging reveals that social support deactivates
brain regions associated with social stress. Lastly, social support diminishes
the reactivity of cardiovascular system to stressors, thus lowering the heart
rates and blood pressure.
Support
groups provide emotional and educational support by encouraging people that
experience similar circumstances. When a person supports another, there will be
both benefits and costs. Therefore, a prolonged care or support to another
party is a source of chronic stress such as alteration in the immune system, depression, high mortality rate,
and anxiety. Still, support provision is beneficial in terms of health.
Ironically, studies show that the provision of a constructive support to
neighbours, friends, and relatives or emotional support to family members
significantly minimizes mortality risks. In addition, the move activates the
brain’s reward areas.
Gender
Statistics
show that females engage more in social support than males. Additionally, women
are more likely to seek counselling services and healthcare support to deal
with stressful family situations. Despite this, researchers are at a consensus that both men and women equally seek
instrumental ad informational types of assistance but there are divergent views
in seeking emotional support.
Furthermore, non-married men are more susceptible to depression than
married men because the latter consult their female partners when overwhelmed
with emotions. Nevertheless, women are influenced by and react more to social
contexts than their male counterparts. In contrast, men are more antisocial
because they hardly consider how other will react to their coping mechanisms.
Females focus mainly on how their partners, friends, and family react to their
actions.
Culture
While
social support is a universal resource, there are cultural differences existing
in it. For example, in most Asian nations, people see each other as a more
collective societal unit. In the West, however, people are conservative and
individualistic (Kim et al., 2013). Therefore, they conceptualize social
support as a transaction whereby one party seeks assistance from the other. It
is a similar situation in a healthcare setting because medical practitioners expect remuneration for their services. In
interdependent Eastern cultures such as Japan, the citizens are less liable to
solicit the assistance of others.
Gaps from Literature
Social
support in healthcare is one of the most research topics but there are areas
yet to be addressed in future studies. For instance, there is limited
information on the indirect impact that social support has on individual
outcomes. In this case, I reasonably hypothesize that the managers of
caregivers that empower and support their juniors will hire skilled workers to
deliver better support to patients’ satisfaction. In addition, there is scant
information on the potential social support impact on a healthcare team whose
members are from different disciplines. Therefore, it is recommendable that
future studies should focus on measures like collegiality and collaboration
with regards to the patient outcomes. Indeed, the literature explored social
support that supervisors and co-workers (males and females) experience.
However, the study of social support from allied medical professionals and support
services is limited. Notably, the researchers used homogenous subjects (for
instance white females or white male doctors). Therefore, it is hard to validate
the outcome since other cultures and ethnicities are unrepresented. Generation
of findings from a heterogeneous population is important in the enhancement of
workforce diversity and the design of targeted intervention strategies.
Clearly,
the literature gaps imply that future researchers need to develop experimental
designs for testing interventions of social support. Not only should they
incorporate qualitative designs but also, they should utilize heterogeneous
respondents from medical fields like nursing and mental health care. From a healthcare standpoint, the literature explains
the fundamental role of social support its long-term
impact on the workforce and patients. Most importantly, the leadership ought to
recognize the power and value of social support for the empowerment of nursing
and healthcare professional practice.
References
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