Macro Analysis of a Fashion Business
Executive
Summary
Cotton is one of the leading multinationals
in the fashion industry. Its success is attributable to the management’s
consideration of macroeconomic factors in
decision making. Undeniably, there is a fierce competition between this
organization and the rivalling firms as each strive to gain a larger market
share. Notably, the business owners have little or no control of the
macro-environmental factors since the impact of altering them is insignificant.
As such, corporations like Cotton On ought to adjust to the latest
technological advances, economic situation, governmental influence, and consumer
needs. Not only does the way Cotton On adapts to external factors determine its
innate ability to differentiate itself from main rivals but also its long-term success.
Introduction
Cotton On is an Australian fast-fashion retail chain with more than a
thousand stores globally. It sells clothes for children, women, and men through
Rubi Stores and Cotton On Body Outlets. Ideally, the organization’s first store was
opened in Geelong, Australia in the year 1991. However, by the end of 2015, the
corporation is present in more than 12 countries and employs 12000 individuals.
Uniquely, a design team in Australia control all
the company’s operations worldwide. For instance, they establish the
specifications for merchandise production and outsourcing. Therefore, the
organization utilizes a horizontal form of labour division in its facilities
rather than integration. Cotton On aims at becoming one of the most responsive
and innovative brands in the market without compromising the corporate values
and culture. Essentially, the management commits to the provision of high-quality products at an affordable price. Besides,
the leadership understands the need for an outstanding customer service,
especially in maintaining a positive shopping experience for all customers. If
the firm meets the consumer’s demands, they will maintain their loyalty to the
brand. Understandably, the business success is dependent on customer
satisfaction and consistency in quality service provision.
Cotton On has mainly succeeded in the global
expansion program because of the employee’s commitment to improving and maintaining the product standards
and customer service. The outstanding dedication allows the customers to walk
into a brand, unlike any other fashion
store. The company’s strategists base Cotton On identity in the market on the
product quality, affordability, and trend
for casual clothes. They cannot uphold this unless the team consistently
considers the external elements of the emerging fashions both locally and
internationally. In this way, the brand will reflect on the customer lifestyle
and habits.
According to Hill and Jain (2000), the
external environment and competitors affect businesses in the fashion industry.
Therefore, Cotton On must be aware of the external environment changes to
maintain its success. If the firm understands the influence of macroeconomic factors,
it will be easier to determine the existing market conditions and how the
benefit the business. The economic factors that affect the business include
economic growth, interest rates, and inflation.
Economic
Growth
An economic activity refers to the level of
selling and selling in a business environment over a specified period of time. The
process is remarkably complex due to the breadth of aspects involved. Hence, a
market strategist can hardly keep an accurate track of it. In a modern world,
the economic activity changes rapidly, thus affecting the market conditions and
business operations. Some of the reasons that prompt economic activity changes
in the fashion industry include future prospects of the consumers, economic
conditions in the countries where Cotton On is operational, and the changes in
customer income levels. Given that Cotton On is a multinational, the global
economic condition and political activities wield an impact on its operations.
Further, the economic activity is affected by unstable prices of energy, oil,
fuel, and other raw materials (Birnbaum, 2005).
Countries measure the
level of economic activity using Gross Domestic Product (GDP), which is the
amount of services and goods produced in
a specific region. Often, a fall or a slow-down of GDP triggers a slump in the
demand for fashion clothes. Resultantly,
Cotton On will witness a sharp fall in profit margin and revenues. To keep the
firm from spiralling out of control, the marketers must cut the product prices
for a sales increase. Further, this move can result in high unemployment. On
the other hand, a GDP increase leads to a rise in Cotton On product demand,
hence a price increase. Therefore, the business copes with a soaring demand by
hiring more employees and expanding to new markets across the globe. In the
long-run, the cost of operation rises due to staff wage increment.
When the host country has a strong economy,
the business enjoys a greater prosperity due to high levels of disposable
income, high consumer confidence, and low unemployment rates. Consequently, the
citizens inject their money back into the system hence prompting a rippling
effect. They can afford both the non-essential and essential services and
goods. The increase in business activity
in the fashion industry encourages firms to recruit new skilled personnel to
keep up with the demand. Besides, the boom results in the expansion of retail
space and the addition of new product
lines.
Inflation
A gradual increase of inflation is healthy
for a business entity. However, if there is a hyperinflation, the prices of
clothes and other fashion products increase tremendously over a particular
period of time (Gali, 2012). Eventually, Cotton On incurs a higher cost of
operation. Besides, there will be an unprecedented employee wage increment.
Inflation occurs when the commodity prices
exceed the previous levels. In the year 2014, The US Federal Reserve Board of
Governors conceded that a 2% inflation rate is consistent with the national
mandate for stable profitability and optimum employment. A small amount of
inflation guarantees business profitability and gradual workforce expansion. On
the other hand, an upwards of 2% triggers an inflationary spiral, where
businesses raise fashion prices due to a rise in consumer demand. In essence,
this has been the case for South African Cotton On as the business became
profitable and hired aggressively to match demand with production.
If there is a tighter labour market, the
employee wages will increase. In the end, this results in a higher cost of
living due to higher prices of raw materials, home values, rents, and consumer
prices (Rambouth and Weilch, 2004). Moreover, the high inflation leads to
increased profitability for large international firms due to increased product
demand, thus reinforcing an untameable vicious circle.
In the West, a high inflation over the past
10 years is the main cause for a 55% increase in fashion clothing and luxury
goods. In the United States alone, economists registered an increased customer
net worth index, which explains the rising prices of goods in the fashion
industry. Inflation counters the marginal pressure, even though designer brands
like Cotton On mark lower their commodity prices for optimum sales.
The sluggish global economy prompts price
inflation as the consumers of luxury products adjust their spending to reflect their
existing financial realities. Prior to the Western economic downturn, loyal
Cotton On customers subsidised their expenditures through savings dipping and
credits but this is no longer sustainable or attainable. Consequently, both
sales and margins are under pressure. From the organization’s point of view,
the weak sterling pound, soaring labour costs, and commodity price boom have
led to input price rise. For instance,
the price of cotton (a fashion industry raw material) has increased by more
than 130% within a year in the Far East despite a slump in oil prices.
Interest
Rates
Interest rates refer to the bank charges for
lending a loan (Neumeyer and Perri, 2005). Multinationals in the fashion
industry like Cotton On are over-reliant on loans to cover the cost of business
operations. During the 2008 economic crisis, many US firms depended on loans to
survive the turbulent times and worst market conditions. Consequently, banks
increased interest rates to inhibit borrowing. Increased interest rates result
in higher expenses for borrowers. In addition, the rate hike affects the
citizens and product consumers hence influencing the businesses. While clothing
is a basic human need, Cotton On provides luxury fashion products and services.
Therefore, the demand for the organization’s products in the market will fall
with increased interest rates due to the diminishing number of customers
willing to borrow money.
Interest rates are part and parcel of daily business operations. In the fashion
industry, corporations remit additional interests on the borrowed money. If
they have extra liquid assets, firms like Cotton On earn interest for the money
they invest in a bank safe. Besides, business entities charge interests for
goods and services acquired on credit. Therefore, a fall or rise in the
interest rates affects not only the consumers but also the fashion organization.
There is a strong relationship between the
floating income in the economic system (for instance cash in the bank) and
rising interest rates. When there is lesser cash amount in circulation relative
to consumer demands, the value of money is higher. Consequently, banks charge high interest rates for lending it out to
reflect the scarce value. It is worth noting that the bank investors will
receive high-interest rates since the
financial institutions need more liquid assets for lending. Over time, it
becomes more expensive for Cotton On and other fashion firms to borrow money to
cover the operational costs and to purchase raw materials. High interest rates choke off the economy because it discourages consumers from buying
expensive clothes.
Interest rates are low when money is plenty
in the system. In capitalistic societies, banks are eager to lend out money
when they have ample currency at hand. The prices of goods and services also
reflect the low-interest rate levels
because of less costly distribution, manufacturing,
and operations. Further, the credit card debt pay-down
means that investors lack other places to reinvest their income hence they
redirect their income to credit card settlement.
The economic constraints force the consumers
to be vigilant regarding the fashion product prices. Besides, most luxury brand
enthusiasts have an easy access to the World Wide Web, where they search for
averagely priced clothes rather than wasting time strolling at malls and
fashion outlets. The sophistication of modern technology gives the consumers an
unrestricted access to a wide variety of Cotton On outlets throughout the globe
via the internet. In fact, the consumer’s access to such information has
increased the sensitivity of Cotton On and other fashion retailers regarding
the pricing.
Exchange
Rate
Cotton On is a multinational that depends on
the export of finished products to
foreign markets and import of raw materials. Therefore, the exchange rate plays
a critical role in its operations, profitability and expansion plan.
Specifically, currency devaluation makes exports cheaper, thus raising the
business profitability (Campa and Goldberg, 2005). However, the gains can be
neutralized by high import costs for cotton
and raw materials from the developing world. If the standard currency
appreciates in value, it inhibits competitiveness due to the high cost of
exports. Notwithstanding, clothing raw materials and energy will become less
expensive for Cotton On due to currency appreciation.
When selling abroad, a fashion company faces
a greater risk of losing money in comparison with other domestic industries. Like
any product manufacturer, customers use purchase orders to demand specific
clothes from a brand. The firm may receive the order months before they can
ship out the product. As time elapses, the exchange rate can change
significantly, thus resulting in a change of order, quality, and pricing. For
the organization, there is a positive or negative change in profitability
depending on exchange rate fluctuation. Besides the transactional exposure
effect, the management’s uncertainty is amplified when purchasing raw materials
(Mahoney et al., 2001). The transportation costs and material prices can raise
or lower the end product market price.
Government
Policies
The government policies form the basis for
controlling the international market and trade with regards to technical
standards, quotas, and trade tariffs (Cavusgil et al., 2008). For instance, the
EU has policies that guarantee preferential treatment for other Western
countries and capitalistic societies in Sub-Saharan Africa and South East Asia.
Therefore, it is relatively easier for Cotton On to conduct business in these
countries in comparison to setting up new stalls in Russia, or communist China.
In addition, multinational fashion firms can hardly operate effectively in
politically unstable countries.
Governments conceive frameworks and rules for
business to compete fairly against each other. Periodically, federal
governments change such policies depending on the needs of citizens. In turn,
corporations in the fashion industry have to alter their operations to suit the
demands, laws, and trade regulations (Malbon and Bishop, 2006). For example,
the privatization of state companies in previously communist societies
encourages fair competition, thus attracting firms like Cotton On. Further, an introduction
of a high corporate tax policy pushes multinationals to pass on the cost to the
buyer in the form of high clothing prices.
Trade
Agreements
Trade agreements impact trade and investment globally. In fact, they
shape inter-organizational business relations. Business exporters like Cotton
On will not succeed in the international market unless they are aware and
adhere to the trade agreements. In this way, they will understand their
customers’ financial concerns.
In summary, Cotton On business performance
depends on the global economic trends. Economic factors like bank interest
rates, global recession, inflation, and customers’ incomes affect the company’s
marketing strategies and consumer spending. Essentially, the organization has
yielded low profitability since 2008 economic recession because of increased
raw material prices, decreasing purchasing power and rising operational costs.
To survive in an increasingly competitive market, the firm’s management is
exploring ways to collaborate or merge with dominant corporations in the
fashion industry (Griffin, 2008). In this way, Cotton On broadens its reach to
a global consumer base thus growing the market share.
Economic factors bear both negative and
positive effects on the clothing industry. In the times when the economy is
booming, people have enough money to spend and invest. Therefore, most of them
buy luxury clothing from global brands like Cotton On. In the process, they
increase sales revenue for fashion retail chains. During poor economic times,
the fashion sales fall dramatically. Subsequently, Cotton On retail shops are
stuck with large inventories. Eventually, the management can decide to sell the
stock at a throwaway price to eliminate
the mounting storage costs. In other instances, the firm is forced to sell at a
slashed price to compete with dominant fashion brands, especially when establishing
a presence in a new market.
In light of this discussion, I recommend that
Cotton On should conform to the trade agreements, government policies and
business culture in different companies it operates. Prior to brand marketing,
I am convinced that the management should keenly consider the design
descriptions, aesthetic features, pricing, and the market segments. In this
way, it will be easier to meet the government’s demands and to maintain
competitiveness. It is also advisable that the corporate leadership should
consider the rates of inflation product pricing. When penetrating a new market,
the brand should conceive a brand equation in the consumer’s mind through the
accordance of functional utility and qualitative benefits for a price paid.
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