Friday 20 May 2016

Porter’s Five Forces Analysis on Uber

Porter’s Five Forces Analysis on Uber
            Understanding the network of potential growth and attractiveness in the US’s transport industry demands the use of Porter’s five forces analysis. Uber is a growing transportation firm with a commanding presence in New York. Within a few years of operation, the organization has customer loyalty. This has ensured its rapid expansion and provision of better ride-sharing services. However, it faces stiff competition from other equally cheap and effective firms like Lyft(Casadesus-Masanell, Makenzie & Didiomov, 2015).
A Threat of Potential Market Entrants
            Uber lacks protection from new ride-sharing firms that can unfairly charge less for the same distance. At the time of its establishment, Uber's co-founders parted with a sizeable amount of capital. On the other hand, upcoming rivals are expected to lesser initial capital to jumpstart their operations.  Uber's policy is to offer their application software for free to willing customers. The services can be switched at zero cost. As the need to offset cost becomes imminent, Uber is not immune to raising rates, hence making it easier for other firms to penetrate the industry. This is a strong force because it determines the firm's survival in the sector. 
Supplier Bargaining Power
            Uber owns no vehicle among its fleets. As such, the company’s business model is highly dependent on drivers and partners owning their own rides. In fact, Uber utilizes an outsourcing strategy for its labor and assets to persons that meet the terms and conditions for use of their maiden web application. It is also hard to substitute particular drivers. Car owners are accorded the freedom to choose between the organization and rivals thus can negotiate for a better attention to the company’s expense. Therefore, it is undeniable that the suppliers have an upper hand in impacting Uber’s performance. As compared to other porter’s forces, Supplier bargaining power is moderate in Uber’s case.
Buyer Bargaining Power
            Customers do not necessarily require Uber services on a regular basis. In fact, only specific circumstances like lateness for work or a scheduled event make the customers to order its services. Customers can freely choose between Uber, Lyft, or other emerging ride-sharing entities. The switching cost is also lower for customers because Uber’s free application software only demands customer registration. Uber’s customers are sensitive to price changes given the presence of substitutes and competitors (Casadesus-Masanell, Makenzie & Didiomov, 2015). In light of these factors, the buyers’ immense power can limit the amount of revenue for the company, hence solidifying it as a strong force.
The threat of Substitutes
            A Substitute is a common force in competitive business environments. Network Transportation Industry is an umbrella body that numerous member organizations that can substitute Uber. Taxi services, for instance, is the closest rival and a potential substitute. Taxi service is traditional to cities with ride-sharing operations like New York. As such, their abundance is enough to restrict Uber from raising the service rates. It is notable that a slight increase of Uber rates can result in customer embrace of its closest rivals and substitutes. Besides, public means of transport that offer similar services at a cheaper cost can threaten Uber's existence or operations. A constant threat of substitutes is currently a weak force in the case of Uber.
Rivalry with other Competitors
            Lyft is one of the major competitors of Uber. The company has an almost identical business model and operations. Not only are the two firms competing for market share but also the suppliers. A modern business environment demands corporations to target a customer base within a given geographical locations to cut on the operation cost. This is the case for Lyft and Uber (Casadesus-Masanell, Makenzie & Didiomov, 2015). Uber has a well-established business network and large capital investment. In essence, it is a market leader, but insignificant differentiation strategies limit the firm’s potential. Competition is a weaker force given Uber’s dominance.
            Uber is indeed a dorminant force in the ride-sharing industry. However, there is a need for advancement of its innovation strategies to gain a competitive advantage. Transport industry in the United States has many substitutes and competing entities. To survive, it is imperative to lower the cost of operation to avoid raising customer charges.








References
Casadesus-Masanell, R., Makenzie, I., & Didiomov, D. (2015). Uber and the Taxi Industry (pp. 1-12). Massachusetts: Harvard Business School.Print.


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