Coe
Expansion to Mexico
The
United States and Mexico are
neighboring countries that have diverse cultures, practices, and customs. Such
differences pose a challenge for Coe and other business entities intending to
tap into the large Mexican market. Most cultural practices in Mexico are
rooted deeply in its history, religion, and strong beliefs (Minkov &
Hofstede, 2011). Contrastingly, the culture in the United States is enshrined in Western
values guided by freedom of operation and the rule of law.
Cultural
Differences
One
of the most prevalent disparities likely to affect Coe’s business model is the
language barrier. Given the scarcity of specialized workforce that can be
absorbed once Coe’s subsidiaries are operational in Mexico , the management will be
obliged to import white-collar human resource. It will take a significant
amount of time for such imported staff to understand the Mexican language and
establish appropriate communication channels with Coe’s customers (Stephens & Greer ,
2005). New market entrants will possibly join in as Coe spend valuable time
adapting to the new business environment. If this is the case, the ensuing
stiff competition may threaten the business operation in Mexico and can
result in cease of operation.
Specific
Challenges
Mexican
business environment is bureaucratic. Government intervention in business
operations is rampant (Becke-Olsen et al., 2011). A company likes Coe, that has
its own rules and regulation will find it hard to survive in such a highly
regulated environment. In fact, the government aims at protecting the native
companies from foreign firm’s stiff competition. Therefore, a proper understanding
of Mexican business environment is imperative before Coe’s entry.
The
presence of cultural differences between Mexico and the West pose numerous
challenges to Coe’s expansion program. For instance, in Mexico , the use
of public means of transport is more prevalent than private cars. This implies
that an idea of private possession of the property is still new, especially in
rural areas. Coe business, therefore, is likely to fail because it is
‘lease-to-own' firm. Additionally, Mexico
has a relatively young population (compared to the United States ) that has ownership
priorities unfavorable to Coe operations.
Lack
of clearly outlined trade union regulations in Mexico has resulted in a deplorable
working environment. This is uncharacteristic to the United States where Coe is more
accustomed. Unorthodox trade unions have severely damaged the relationship
between the employees and employers of several forms hence poor business
performance. Coe should be careful not to ruin the cordial relationship among
the stakeholders by joining the Mexican business environment.
Capabilities
and Assets
Coe
should invest heavily in research and development (R&D) activities to
understand the new environment. R&D is also important in understanding the
needs of customers in Mexico
thus saving on time and resources. Moreover, the firm has to acquire land
properties in strategic locations and to set up housing facilities for lease
products. Product promotion is important in creating awareness of new product
and services to the customers (Steenkamp, 2001). Further, the management should legally secure
the necessary registrations, permits and licenses to ensure a smooth flow once
operations commence. Forging relationships and cooperation with like-minded
organizations and the local community is imperative in securing the Coe's
future. Most importantly, the firm should source for a competent and qualified
workforce with experience of sustaining start-ups.
In
summary, top multinationals in the world today risked joining new business
environment with a different cultural background (Cuervo-Cazurra, 2008). Their
success stories should serve as an inspiration for Coe’s management to face the
risks in Mexico
wittingly for proper establishment of the company’s operations. Business
failures in Puerto Rico should not instill fear, but should be a learning
opportunity on how to avoid possible mishaps in Mexico .
References
Becker-Olsen, K. L. , Taylor , C. R. , Hill, R.
P. , & Yalcinkaya, G. (2011). A
cross-cultural examination of corporate social responsibility marketing
communications in Mexico and
the United States :
Strategies for global brands. Journal
of International Marketing, 19(2),
30-44.
Becker-Olsen, K. L. , Taylor , C. R. , Hill, R.
P. , & Yalcinkaya, G. (2011). A
cross-cultural examination of corporate social responsibility marketing
communications in Mexico and
the United States :
Strategies for global brands. Journal
of International Marketing, 19(2),
30-44.
Cuervo-Cazurra, A.
(2008). The Multinationalization of Developing Country MNEs: The case of Multilatinas. Journal of International Management, 14(2), 138-154.
Minkov, M., &
Hofstede, G. (2011). Is national culture a meaningful concept? Cultural values
delineate homogeneous national clusters of in-country regions. Cross-Cultural Research,
1069397111427262.
Steenkamp, J. B. E.
(2001). The role of National Culture in International Marketing Research. International Marketing Review, 18(1), 30-44.
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