Jeffrey L. Seglin in his book The Good, the Bad and your Business;
chapter 8 on ‘True Lies’ notes that
lies and deception harbors extensive consequences that haunt the liar in the
long run. In business terms, the leaders of the organizations ought to know
that they have a responsibility of guarding the image of the organization. Hence, they should draw a line
between posturing and lie during business
engagements.
Trust is necessary for any adequately functional economic system. In fact,
a slight show of breach of a carefully guarded trust that has been established for years by business entities
leads to an eventual customer loss to the consumers. Thus, there is always a
need for the affected business entities to take concrete steps aimed at
restoring the initial trust levels. Amazon, for
instance, salvaged a situation that was almost getting out of hand through the
exploitation of a weakness displayed by eBay, its closest rival.
As echoed in the Bible, lying is an
immoral act aimed at intentionally distorting the facts mainly for selfish
gains. If such lies are finally detected,
the liars will cause an almost irreparable damage to their organizations as
well as to the institutions and the business organizations that they are attached. President Clinton and the Microsoft’s Gates, in the
past have been involved in lies and
deceit that led to severe damage to their
reputation. The latter’s business entity suffered a legal loss, whereas the
former underwent turbulent times in his personal life. Resultantly, the
subsequent decisions they engaged in after the revelations were highly
speculated to be shrouded in deceit and
ill motives. Given their status as leaders, the duo’s adverse actions have been argued to affect their junior’s
activities.
There is a stark contrast to lying and posturing. Whereas lying is
considered an immoral act, posturing especially by the business startups is
widely regarded as a business marketing
strategy aimed at defying all the competitive odds and ultimately gaining a
market share. Posturing is an age-old strategy that has been utilized by
business owners for centuries and has, in effect proven to be quite useful. It
should be noted that the primary goal is to
ensure tactfully business expansion, unlike lying that is aimed at the permanent distortion of fact with an ill intention.
Many studies that have been conducted have shown that it is easier for
an individual to lie on a regular basis
especially if they were successful at an initial instance. This has been viewed to pose a danger to the
victims in the society especially is they are unaware of the liar’s habits. In
fact, Psychologist Brad Blanton reveals that lie victims can suffer from stress
that can be attributable to the lies that are
subjected to them. It is also clear from some
surveys that most businesses, especially startups hardly engage in absolute truth
in their undertakings.
Many adverse effects are attributed to lies. Firstly, a liar
gradually develops a notion that the business survival has its foundation on
tactical intentional lies. Thus, there is
an imminent threat of loss of market credibility in the end. Secondly, leaders
engaging in lies breach the rules of business ethics, thus setting a wrong precedent for the employees to follow. Finally,
lying can firmly be equated to laziness
on the part of the enterprise management
and usually leads to the utter
destruction of the industry.
In conclusion, companies should aim at guarding the reputation of the firm by
avoiding lies at all costs. Lies have the ability to hijack the main agenda of
the company entity and thus can mislead
its performance in the end.
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