Tuesday 26 January 2016

Toxic Behavior

Toxic Behavior
According to Holloway & Kusy (2010), toxic behaviors are common in healthcare organizations. If kept unchecked, they might lead to diversion from the organizational goals. It is a nurse leader's role to arrest the cases of the exhibition of toxic behaviors in the group or an individual professional. Some group members may lack emotional self-control as they deal with patients. While this is unprofessional, a nurse leader is supposed to assist the group members to regain their control over emotions. To detect the root cause of their emotional behavior at the workplace, psychology assistance can be recommended.
Other sources of toxicity and dysfunction in healthcare organization include superficial judgments among the team members, cruelty and obsessive negative thinking. Suggestion boxes can be used in the identification of the toxic behavior. Besides, a nurse leader should involve all the team members in decision making to avert the rise in cases of toxicity. Ways to motivate the team should also be considered (Pelletier, 2010).
Tasks of Leaders in a Quantum Healthcare Organization
In a quantum health care organization, the leaders are required to act in a moral manner. Most leaders of healthcare organizations are viewed as role models by the team members. As such, there is a need for them to incorporate ethical measures to make a positive change in the daily lives of medical professionals and the society (Porte-O’Grady & Malloch, 2003). This feat can be achieved through the establishment of working relationships, hence nurturing the organizations and the targeted individual team members.
As a nursing leader, it is imperative to make well-informed decisions. This can be achieved through the acquisition of adequate knowledge regarding the operations of the team and the organization as a whole, through empowering the team members and paying a keen attention to the raised grievances (Valentine, 2002).
















References
Holloway, E. L., & Kusy, M. E. (2010). Disruptive and Toxic Behaviors in Healthcare: Zero Tolerance, the Bottom Line, and What to Do About It. The Journal of Medical Practice Management: MPM, 25(6), 335-340.
Pelletier, K. L. (2010). Leader toxicity: An Empirical Investigation of Toxic Behavior and Rhetoric. Leadership, 6(4), 373-389.
Porter-O'Grady, T., & Malloch, K. (2003). Quantum Leadership: A Textbook of New Leadership. Jones & Bartlett Learning.
Valentine, S. O. (2002). Nursing leadership and the new nurse. Journal of Undergraduate Nursing Scholarship, 4(1).




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